VCA Animal Care Center of Sonoma County – Rohnert Park, CA | Pets Best

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Vet details

VCA Animal Care Center of Sonoma County

Veterinarian Reviews Add Review

Vet Name

Ashley Parra

Mark

Pet Name

Buzz

Owner Name

Stephanie
2.29.2024

The whole staff here was fantastic. They took our cat in around 11 pm and were so sweet and understanding, knowing how scary it was for both the cat and us not knowing what was wrong with him. While waiting in the lobby, the front desk staff checked on us regularly and commented on how much they loved him too! They also kept it calm, peaceful, and comforting in the lobby. There was coffee, tea, and water for the wait. After they were able to take him in, they kept us updated throughout his 2 night stay and let us know what they were doing, when, and how it went. They told me details about his demeanor and just showed so much love and compassion. They also took it upon themselves to find a clinic that could help with surgery that would take sliding scale and arranged it all for it to be a smooth transition for him. I cannot thank them enough for making a nightmare situation better for us. I know they did everything they possibly could, and that gives me so much peace of mind. I am so so so grateful. :')

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